Orders placed after 3 PM CST on December 16 will ship on January 3, 2022.

Refund Policy

Returns:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable):
Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you have a camper currently enrolled we may apply a credit to their Camper Account at your request. 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at maribel@waldemar.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective, damaged, or the wrong size. If you need to exchange it for the same item, send us an email at maribel@waldemar.com and send your item to:

Camp Waldemar Store

1005 FM 1340

Hunt, TX 78024

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive store credit for the value of your return.

Shipping
To return your product, you should mail your product to:

Camp Waldemar Store

1005 FM 1340

Hunt, TX 78024

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.